The most common issue members have when logging in is that they are trying to use their email address as their username. However, in many cases, the username is completely different. If you try to login using your email address and it is NOT the same as your username, it will not work. 

If you do not know your username, simply click, Forgot Username, type in your email address and you will receive an email from support@knowewell.com with your correct username.

If the username is not the issue, you may need to change your password by following the steps below.

1.  Go to Log In page.  

2. Click on " Forgot your Password? " 

3. Enter your username or email address. Press  "  Submit  "

4.  Check your email for instructions from Support@knowewell.  Click link.

5.  Click on "  Log In  "

6. This will bring you to the Log In screen where you can make your one-time only reset of your password.