1. In the Community, find the blue arrow in the bottom right of the screen.  Press the arrow and then select Help.

2. Select the category you need help with, Membership, Community, or Publishing.

3. Selecting one of the categories brings you to a selection of categories under which your question may fall under. Select the appropriate one.

4. If you cannot find the answer to your question, select the 'Add a Ticket' button on the side of the page, on the blue header.

5. Select a category:  Membership, Community Support, or Publishing.  

6.  Enter your contact information and select the Issue Type from the drop-down menu.  Provide a description of the question or issue you have.  You may also add an attachment to help us better understand the problem. 

Click Submit.  You will receive a confirmation email from KnoWEwell. You will also be contacted by a customer service representative who will assist you. 

7. You will receive a confirmation email from KnoWEwell. You will also be contacted by a customer service representative who will assist you.